Privacy Policy

1. App and Developer Information

This Privacy Policy applies to the ExpertAccounting website and mobile applications. ExpertAccounting is operated by Thulani Ndlovu.

App name: ExpertAccounting
Website: www.expertaccounting.co.za
Developer name: Thulani Ndlovu
Contact email: admin@expertcosting.com
WhatsApp: +27 79 730 1194

2. Information We Collect

When you create an account or use our platform, we may collect personal information such as your name, email address, login details, subscription status, and basic account activity required to provide access to our educational services.

If you choose to sign in using Apple, Google, or Huawei, we may receive basic account information from that provider, such as your email address and authentication identifier, depending on the information you choose to share.

3. How We Use Your Information

We use your personal information to create and manage your account, verify your login, confirm your subscription status, provide access to course videos and learning materials, facilitate Zoom classes where applicable, communicate important service updates, and improve the reliability and security of the platform.

4. Payment Information

Payments on our platform are processed through trusted third-party payment providers such as Paystack. We do not store your banking details, card number, or card security code on our servers.

5. Account Access and Subscriptions

Access to some ExpertAccounting content requires an active subscription. We may use your account and subscription information to determine whether you are allowed to access paid videos, documents, classes, or other restricted learning materials.

6. Data Protection

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure. Access to personal information is limited to authorised personnel who need the information to operate and support the platform.

7. Sharing of Information

We do not sell your personal information. We may share limited information with trusted service providers only where necessary to operate the platform, process payments, provide authentication, host content, communicate with users, or comply with legal obligations.

8. Use of Educational Content

All videos, documents, and course materials provided on the platform are protected intellectual property and are intended solely for registered students and authorised users. Users may not download, record, reproduce, distribute, resell, or share content outside the platform without written permission.

9. Cookies and Platform Usage

Our platform may use basic session cookies to maintain secure login sessions and improve the user experience. These cookies are used for platform functionality and do not track users outside the ExpertAccounting platform for advertising purposes.

10. Data Retention

We retain personal information for as long as necessary to provide our services, manage user accounts, meet legal or accounting requirements, resolve disputes, and maintain platform security. When information is no longer required, we take reasonable steps to delete or securely handle it.

11. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to legal, security, payment, and account management requirements. You may also contact us if you have questions about how your personal information is used.

12. Children’s Privacy

ExpertAccounting is intended for users who are able to register for educational services and manage an account. We do not knowingly collect personal information from children without appropriate permission or legal basis.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect improvements to our services, platform changes, or legal requirements. Updated versions will be published on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, you may contact us using the details below:

App name: ExpertAccounting
Developer name: Thulani Ndlovu
Website: www.expertaccounting.co.za
Email: admin@expertcosting.com
WhatsApp: +27 79 730 1194